Hi, I'm Sebastian Rivadeneira
Information Systems Engineer | Data Analysis, Cloud & Cybersecurity
Graduated Systems Engineer specializing in data analysis, clustering, and cloud architectures for customer segmentation. I have professional experience in remote and international environments, with advanced English skills for client and vendor communication.
About Me
I'm a Information Systems Engineer graduated from Universidad San Ignacio de Loyola, with expertise in data analysis, clustering, and cloud-based architectures. I have professional experience in remote and international work environments, communicating in advanced English with foreign clients and providers. I hold knowledge in cybersecurity under ISO/IEC 27001 standards, Scrum framework, DevOps culture, and software quality assurance. I'm a resilient and proactive person with strong teamwork capabilities, focused on developing technological solutions with organizational impact and projection toward international environments.
Skills & Technologies
Frontend
Backend & Applications
Databases
Cloud & DevOps
Data Analysis & Clustering
Quality Assurance
Cybersecurity
Project Management & Agile
Other Tools
Experience
Bilingual Agent and Tester
Sep. 2025 - Apr. 2026Conservice - Teleperformance Peru S.A.C.
Sustained performance indicators. Managed public service activation and transfer processes for U.S. residential properties. Advanced English communication with clients and U.S. entities. Developed Excel macros to automate repetitive tasks. Participated in internal testing of new management system with functional testing and UX evaluation.
- •Sustained performance indicators with bonus recognition
- •Public service activation and transfer process management for U.S. properties
- •Advanced English communication with international clients
- •Multi-tool management for provider coordination in remote work setup
- •Excel macro development for workflow automation
- •Internal system testing with functional validation and UX feedback
Software Developer
Nov. 2024 - Dec. 2024Peruvian Union University
Developed an interactive memory card game utilizing vanilla HTML, CSS, and JavaScript with complete game mechanics and responsive design. Successfully packaged and deployed the application as a cross-platform desktop solution using Electron framework. Created comprehensive project documentation meeting all client specifications and requirements.
- •Implemented game logic with complete mechanics using vanilla JavaScript
- •Built responsive user interface optimized for multiple screen sizes
- •Designed and implemented score tracking and game statistics
- •Packaged application as standalone desktop application using Electron
- •Created detailed project documentation per client requirements
Systems Practitioner
Dec. 2023 - Mar. 2024Chilca Huancayo Academy
Developed a comprehensive desktop application for academic institution management system handling student data, courses, and administrative operations. Implemented WhatsApp business chatbot integration for institutional query support and customer service automation. Provided strategic consulting in cybersecurity best practices and database administration.
- •Developed desktop application for complete academic management system
- •Designed and implemented WhatsApp business chatbot for query automation
- •Consulted on ISO/IEC 27001 cybersecurity framework implementation
- •Provided database design and administration recommendations
- •Assisted in system architecture and technology stack selection
Receptionist & Technical Support
Dec. 2022 - Jan. 2023Real Huancayo Hotel
Managed front-desk operations including issuance of electronic invoices and receipts in compliance with government regulations. Implemented VPN network infrastructure for secure guest and staff connectivity. Provided technical support to staff and guests while maintaining databases and overseeing document digitalization processes.
- •Issued electronic invoices and receipts with regulatory compliance
- •Implemented VPN network for secure remote access
- •Provided general technical support to staff and guests
- •Managed database systems and information organization
- •Oversaw document digitalization and archiving processes
Administrative Assistant
Mar. 2022La Placita Huancayo Supermarket
Managed business databases and maintained accurate information systems. Handled electronic document issuance and maintained compliance with regulatory requirements for commercial transactions.
- •Managed and maintained business databases
- •Issued electronic documentation for transactions
- •Ensured regulatory compliance for electronic records
Projects
Thesis - Cloud Data Analysis System for Customer Segmentation
Cloud-based data analysis system that improves customer segmentation quality through various clustering algorithms, including a proprietary automatic k-search variant. Architecture comprised of API, visualization dashboard, and experiment tracking module, containerized and deployed to production.
Key Achievements:
- •Implementation of multiple clustering algorithms including custom k-search automation variant for optimal parameter selection
- •Cloud-based architecture with API, visualization dashboard, and experiment tracking module
- •Debugging and normalization of 110,000+ records from three real-world datasets across retail, marketing, and services sectors
- •Statistical validation of results with proven improvements compared to traditional baseline scenarios
- •Scalability testing with volumes up to one million records demonstrating system robustness
Cybersecurity - Information Security Management System under ISO/IEC 27001
Application of ISO/IEC 27001 standard in designing an Information Security Management System for a software development agency with remote operations. Comprehensive risk assessment and implementation of Zero Trust architecture with role-based access control.
Key Achievements:
- •Risk assessment of technological and human factors using Zero Trust approach and minimum privilege principle
- •Organizational context analysis and stakeholder identification for comprehensive security planning
- •Role-Based Access Control (RBAC) model implementation and multi-factor authentication (MFA) scheme deployment
- •Internal legal framework development for information protection and intellectual property safeguarding
- •Secure development practices integrated into technical workflow for continuous security assurance
Software Quality - Web Application Quality Assurance
Comprehensive quality assurance plan for a web platform managing an amusement park, including defined quality objectives, testing strategy, and acceptance criteria following industry best practices.
Key Achievements:
- •Definition of quality objectives and comprehensive testing strategy with acceptance criteria for all components
- •Functional, validation, usability, performance, compatibility, and security test cases execution following industry standards
- •Automation of repetitive functional tests and performance testing under concurrent load conditions
- •Identification and documentation of access control and configuration vulnerabilities with severity classification
- •Security analysis and vulnerability assessment ensuring comprehensive platform protection
DevOps - StudentRisk Platform for University Dropout Prevention
Web platform for early detection of student dropout risk developed under Design Thinking, Lean Startup, and Scrum/Kanban frameworks within a DevOps lifecycle. Features risk evaluation engine and AI module applied to academic data with continuous deployment to cloud.
Key Achievements:
- •Backlog managed in Jira with epics and user stories distributed across multiple sprints with rotative Scrum Master responsibility
- •Collaborative backend development: business logic, user authentication, and database connectivity with version control branches
- •Continuous integration to main branch ensuring code quality and stability
- •Risk evaluation engine and AI module implementation applied to academic data
- •MVC architecture with interface prototyping for user experience optimization
- •Continuous deployment to cloud infrastructure with automated pipelines
Systems Simulation - Carwash Operations Optimization
Comprehensive discrete event simulation model for proposing operational improvements at carwash facilities. Involved complete data lifecycle from collection and processing to model construction and scenario analysis.
Key Achievements:
- •Real-world operational data collection from carwash processes with systematic observation and documentation
- •Data cleaning and validation for accuracy and reliability ensuring model integrity
- •Discrete event simulation model development capturing all operational processes and dependencies
- •Multiple scenario creation and comparative analysis identifying optimization opportunities
- •Statistical evaluation of results using industry metrics and hypothesis testing
- •Documented improvement proposals with quantified benefits and implementation recommendations
Certifications & Languages
Certifications & Knowledge
ISO/IEC 27001 Information Security Management System
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA) Implementation
Zero Trust Security Architecture
Design Thinking Methodology
Lean Startup Framework
Scrum Agile Framework
Kanban Methodology
Languages
Spanish
Native
English
Advanced
Get In Touch
Feel free to reach out for opportunities or just to chat
andre.sebastian54@gmail.com
Phone
+51 928 643 326
GitHub
github.com/Seband54
sebastian-rivadeneira-6496ab277
Download my Resume to learn more about my experience and qualifications.